Can I get samples from your factory?
Yes, we would like provide sample, but sample is charged. The sample cost could be refund while order quantity gets to 100 pcs.
Q2: If products have some quality problem, how would you deal with?
A1: Our engineer can offer support/help on line.
A2: We have 1% spare parts offered.
A3: We have recorded some video guidance based on normal problems, you could download.
Q3: What’s lead time ?
A1. Sample order: 24-48 hours.
A2. Bulk order: 10 days or so.
A3. Pls tell me your delivery request, we will do all best to meet you.
Q4: Payment method
A1: TT, LC, Western Union, Paypal, Escrow Service....
Q5: What is the standard of package?
A: Export standard package or special package according to customer requirement.
Q6: Do you accept OEM / ODM business?
A: Yes, both OEM & ODM order can be acceptable.
Q7: MOQ policy
A1: No MOQ limitation for the standard products, but the unit price is different. For customized production, you can discuss the MOQ with our sales rep.