FAQs

VR
FAQ
The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
  • About us
  • Can I get samples from your factory?

    Yes, we would like provide sample, but sample is charged. The sample cost could be refund while order quantity gets to 100 pcs.

  • Q2: If products have some quality problem, how would you deal with?

    A1: Our engineer can offer support/help on line.
    A2: We have 1% spare parts offered.
    A3: We have recorded some video guidance based on normal problems, you could download.

  • Q3: What’s lead time ?

    A1. Sample order: 24-48 hours.
    A2. Bulk order: 10 days or so.
    A3. Pls tell me your delivery request, we will do all best to meet you.

  • Q4: Payment method

    A1: TT, LC, Western Union, Paypal, Escrow Service....

  • Q5: What is the standard of package?

    A: Export standard package or special package according to customer requirement.

  • Q6: Do you accept OEM / ODM business?

    A: Yes, both OEM & ODM order can be acceptable.

  • Q7: MOQ policy

    A1: No MOQ limitation for the standard products, but the unit price is different. For customized production, you can discuss the MOQ with our sales rep.

  • About us

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