FAQ:
1. Do you have the items in stock?
The most of products are in stock. We can send the goods out within 3 days after payment received. For the goods are out of stock, production time is about 7-10 days.
2. Do you offer other relevant items?
Yes we do. We are offering barcode scanner, thermal receipt printer, magnetic card reader, data collector and Pos system.
3. If the goods are damaged badly, who is responsible for it?
We will be responsible for the damaged goods when it is damaged during transport, and we can exchange the new goods for you.
4. How do I know that you have sent the products out?
Once the products are sent out, a tracking number will be provided so that you can check where your goods at all times
5. How will you control product quality?
We strictly control every detail of production, and every product is inspected by our QC team before delivery.
6.Can you send samples for confirmation? Are they free?
Yes, of course, but sample fee is not for free.
7.What about delivery time?
Generally, production needs 7 to 15 days. And it also depends on product and quantity. Samples will be send within 2 days
8. Can customize, modify and develop products according to the design drawing?
Yes, we provide OEM service and can customize products according to the drawing.
9. Whether the price reasonable?
With factory, we promise to provide reasonable and cost-effective price.
10. What about terms of payment?
Payment terms: T/T, west Union and L/C, etc.
11. Can you tell me something about product materials and workmanship?
We adopt environmental protection materials, and they are harmless to human being.
12.Can you list the products of your company?
Epos, touch Pos, receipt printer, cash box and barcode scanner.
13.What about minimum order quantity?
We have no limit for MOQ, so you can even buy only 1 piece.
